The continuous provision of meals in public institutions is a top priority for procurement officials, providers of catering services and infrastructure, and consumers. Persons in the care of the public sector as for example children in schools, patients in hospitals or, senior citizens in social care homes depend on one or more daily meals provided by the public sector. This dependency falls back on those entities that produce and distribute the meals.
When unexpected incidents happen, the production and distribution of public meals may be disrupted. The situation following an unexpected incident is considered as a “crisis” and requires short-term or long-term actions of those involved in the provision of public meals to ensure a continuous supply of food. You may think of disruptions in small scales such as lack of delivery of certain goods on a certain day in the kitchen; yet those involved in providing the meal have to implement alternative actions to deliver the public meal. Large scale incidents such as the lock-down during the COVID-19 pandemic or migration of many people, e.g., refugees, have a very strong impact on public meal provision. In both examples, the crises induce changed practices and point to the strategic importance of proper preparedness plans.
In this section, you will find a selection of tools to help you develop preparedness plans, provide alternative solutions to deliver school meals, find resources in your network, and good practices for reacting in times of crisis. Furthermore, you find support to establish and manage communication in situations of crises. This is very important.
You soon will also find a template so you can prepare your own Action Plan for preparedness for a situation of crises.